Terms of Service

Last Updated: April 14, 2026

These Terms of Service ("Terms") govern your use of the ieepashield.com website and services operated by IEEPA Shield ("we," "us," or "our"). By accessing our website or using our services, you agree to be bound by these Terms.

1. Services Overview

IEEPA Shield provides tariff refund eligibility assessments, tariff refund management, and trade advisory services for U.S. importers seeking recovery of duties paid under IEEPA tariffs. Our services include evaluating your eligibility, preparing and filing refund claims, and advising on trade compliance matters.

2. Eligibility Assessment

The free eligibility assessment available on our website provides a preliminary evaluation only. Completing the assessment does not guarantee eligibility for a refund, create a client relationship, or obligate either party to proceed with services. Actual eligibility depends on your specific import history, applicable regulations, and government agency determinations.

3. Not Legal Advice

Our services are trade advisory and refund management services, not legal advice. Nothing on this website or in our communications constitutes legal, tax, or financial advice. We are not a law firm and do not provide legal representation. You should consult with a licensed attorney, customs broker, or tax professional for advice specific to your situation. See our Disclaimer for additional details.

4. No Guarantee of Results

We do not guarantee any specific outcome, refund amount, or timeline. Tariff refund decisions are made by U.S. government agencies and are subject to regulatory and legal processes outside our control. Past results do not guarantee future outcomes.

5. Your Responsibilities

When using our services, you agree to:

  • Provide accurate, complete, and truthful information about your imports and business
  • Promptly respond to requests for documentation or additional information
  • Not submit false, misleading, or fraudulent claims or data
  • Comply with all applicable U.S. laws and trade regulations
  • Keep your contact information current

6. Intellectual Property

All content on this website — including text, graphics, logos, design, and software — is the property of IEEPA Shield or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission.

7. User Submissions

By submitting information through our forms, assessments, or communications, you grant us permission to use that information to provide our services. We will handle your information in accordance with our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, IEEPA Shield and its officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to lost profits, lost refunds, business interruption, or loss of data.

Our total liability for any claim arising from or related to our services shall not exceed the fees you paid to us for the specific service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless IEEPA Shield and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from your use of our services, your violation of these Terms, or your submission of inaccurate or fraudulent information.

10. Third-Party Services

Our website is hosted on Shopify and uses third-party services including Google Analytics and Google Ads. Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party service providers.

11. Website Availability

We strive to keep our website available but do not guarantee uninterrupted or error-free access. We may modify, suspend, or discontinue any part of the website at any time without notice.

12. Modifications to Terms

We reserve the right to update these Terms at any time. Changes become effective when posted on this page. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in San Diego County, California.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Us

For questions about these Terms, contact us at:

  • Email: hello@ieepashield.com
  • Phone: +1 (858) 414-1664